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Why and when do motives matter? An integrative model of motives, role cognitions, and social support as predictors of OCB

Kim, You-Jin, Van Dyne, Linn, Kamdar, Dishan and Johnson, Russell E. 2013, Why and when do motives matter? An integrative model of motives, role cognitions, and social support as predictors of OCB, Organizational Behavior and Human Decision Processes, vol. 121, no. 2, pp. 231-245, doi: 10.1016/j.obhdp.2013.03.004.

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Title Why and when do motives matter? An integrative model of motives, role cognitions, and social support as predictors of OCB
Author(s) Kim, You-Jin
Van Dyne, Linn
Kamdar, Dishan
Johnson, Russell E.
Journal name Organizational Behavior and Human Decision Processes
Volume number 121
Issue number 2
Start page 231
End page 245
Total pages 15
Publisher Elsevier
Place of publication Amsterdam, The Netherlands
Publication date 2013-07
ISSN 0749-5978
Keyword(s) organizational citizenship behavior
helping
voice
motives
role cognitions
support
Summary We extend prior thinking about citizenship behavior by integrating employee motives, social support,and role cognitions as predictors of organizational citizenship behavior (OCB). Drawing on trait activationand situated self theories, we provide insights into why and when motives predict OCB using multisourcedata from two field samples. In Study 1, we demonstrate that the quality of social support functionsas a boundary condition that qualifies relations of motives with OCB. In Study 2, we introduce rolecognitions as a proximal motivational factor that mediates the motives by social support interactionswith OCB. Our results support the hypothesized moderated mediated model and enhance understandingof OCB by integrating the OCB motive and role cognition literatures, which to date have developed separately.As our results demonstrate, role cognitions, which are domain-specific felt obligations to performOCB, mediate relations of more distal predispositions to perform OCB with helping and voice citizenship behaviors.
Language eng
DOI 10.1016/j.obhdp.2013.03.004
Field of Research 150310 Organisation and Management Theory
Socio Economic Objective 910402 Management
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2013, Elsevier
Persistent URL http://hdl.handle.net/10536/DRO/DU:30090821

Document type: Journal Article
Collection: Department of Management
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