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ICT-enabled time-critical clinical practices: examining the affordances of an information processing solution

Hoon, Leonard, Tan, Felix Ter Chian, Vasa, Rajesh, Mouzakis, Kon and Fitzgerald, Mark 2015, ICT-enabled time-critical clinical practices: examining the affordances of an information processing solution, Australasian journal of information systems, vol. 19, pp. 1-16, doi: 10.3127/ajis.v19i0.1146.

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Title ICT-enabled time-critical clinical practices: examining the affordances of an information processing solution
Author(s) Hoon, Leonard
Tan, Felix Ter Chian
Vasa, RajeshORCID iD for Vasa, Rajesh orcid.org/0000-0003-4805-1467
Mouzakis, Kon
Fitzgerald, Mark
Journal name Australasian journal of information systems
Volume number 19
Start page 1
End page 16
Total pages 16
Publisher Australasian Association of Information Systems
Place of publication Sydney, N.S.W.
Publication date 2015
ISSN 1449-8618
1326-2238
Keyword(s) time-critical clinical practice
ICT affordances
information processing
Summary In this paper, we present a case study of a decision-support system deployment at The Alfred Hospital, in Melbourne, Australia. This work outlines Information and Communications Technology (ICT) affordances and their actualisations in time-critical clinical practices to enable better information processing. From our study findings, we present a stage-wise model describing the role played by ICT in the context of the Trauma Centre practices. This addresses a knowledge gap surrounding the role and impact of ICT in the delivery of quality improvements to processes and culture in time-critical environments, amid increasing expenditure on ICT globally. Our model has implications for research and practice, such that we observe for the first time how information standards, synergy and renewal are developed between the system and its users in order to reduce error rates in the healthcare context. Through the study findings, we demonstrate that healthcare quality can be further refined as ICT allows for knowledge dissemination and informs existing practices.
Language eng
DOI 10.3127/ajis.v19i0.1146
Field of Research 0806 Information Systems
1503 Business And Management
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2015, Hoon, Tan, Vasa, Mouzakis, Fitzgerald
Free to Read? Yes
Use Rights Creative Commons Attribution non-commercial licence
Persistent URL http://hdl.handle.net/10536/DRO/DU:30093643

Document type: Journal Article
Collections: School of Information Technology
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.