The market orientation-performance link: the role of service reliability

Caruana, Albert, Pitt, Leyland and Ewing, Michael 2003, The market orientation-performance link: the role of service reliability, Service industries journal, vol. 23, no. 4, pp. 25-41, doi: 10.1080/02642060412331300992.

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Title The market orientation-performance link: the role of service reliability
Author(s) Caruana, Albert
Pitt, Leyland
Ewing, MichaelORCID iD for Ewing, Michael orcid.org/0000-0002-2260-2761
Journal name Service industries journal
Volume number 23
Issue number 4
Start page 25
End page 41
Total pages 17
Publisher Taylor & Francis
Place of publication Abingdon, Eng.
Publication date 2003-09
ISSN 0264-2069
Language eng
DOI 10.1080/02642060412331300992
Field of Research 1506 Tourism
1505 Marketing
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2003, Taylor & Francis
Persistent URL http://hdl.handle.net/10536/DRO/DU:30101288

Document type: Journal Article
Collection: Faculty of Business and Law
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