Understanding stakeholders' expectations of organisational crisis communication by social media

Roshan, Mina, Warren, Matthew and Carr, Rodney 2015, Understanding stakeholders' expectations of organisational crisis communication by social media, in ECSM 2015 : Proceedings of the 2nd European Conference on Social Media 2015, Academic Conferences and Publishing International, Sonning Common, Eng., pp. 382-389.

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Title Understanding stakeholders' expectations of organisational crisis communication by social media
Author(s) Roshan, Mina
Warren, Matthew
Carr, Rodney
Conference name European Conference on Social Media (2nd : 2015 : Porto, Portugal)
Conference location Porto, Portugal
Conference dates 2015/07/09 - 2015/07/10
Title of proceedings ECSM 2015 : Proceedings of the 2nd European Conference on Social Media 2015
Editor(s) Mesquita, A.
Peres, P.
Publication date 2015
Conference series European Conference on Social Media
Start page 382
End page 389
Total pages 8
Publisher Academic Conferences and Publishing International
Place of publication Sonning Common, Eng.
Keyword(s) Social Sciences
Communication
Social Sciences, Interdisciplinary
Social Sciences - Other Topics
social media
crisis management
crisis communication
stakeholders' expectations
MANAGEMENT
COMMUNITY
RISK
ISBN 9781910810323
ISSN 2055-7213
Language eng
HERDC Research category E1.1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©[2015, The Conference]
Persistent URL http://hdl.handle.net/10536/DRO/DU:30101685

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