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Drivers and outcomes of relationship quality with professional service firms: an SME owner-manager perspective

Casidy, Riza and Nyadzayo, Munyaradzi 2017, Drivers and outcomes of relationship quality with professional service firms: an SME owner-manager perspective, Industrial marketing management, pp. 1-52.

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Title Drivers and outcomes of relationship quality with professional service firms: an SME owner-manager perspective
Author(s) Casidy, RizaORCID iD for Casidy, Riza orcid.org/0000-0002-6836-245X
Nyadzayo, Munyaradzi
Journal name Industrial marketing management
Start page 1
End page 52
Total pages 52
Publisher Elsevier
Place of publication Amsterdam, The Netherlands
Publication date 2017-10-26
ISSN 0019-8501
Keyword(s) relationship quality
B2B
professional service firms
SMEs
relationship value
perceived risks
Notes In press
Language eng
Field of Research 1505 Marketing
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2017, Elsevier
Persistent URL http://hdl.handle.net/10536/DRO/DU:30102939

Document type: Journal Article
Collection: Department of Marketing
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