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Accounting for quality: arts evaluation, public value and the case of “culture counts”

Gilmore, Abigail, Glow, Hilary and Johanson, Katya 2017, Accounting for quality: arts evaluation, public value and the case of “culture counts”, Cultural Trends, vol. 26, no. 4, pp. 282-294, doi: 10.1080/09548963.2017.1382761.

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Title Accounting for quality: arts evaluation, public value and the case of “culture counts”
Author(s) Gilmore, Abigail
Glow, HilaryORCID iD for Glow, Hilary orcid.org/0000-0001-9388-8317
Johanson, KatyaORCID iD for Johanson, Katya orcid.org/0000-0001-7332-4645
Journal name Cultural Trends
Volume number 26
Issue number 4
Start page 282
End page 294
Total pages 13
Publisher Routledge
Place of publication Abingdon, Eng.
Publication date 2017-11
ISSN 0954-8963
Keyword(s) quality
arts policy
evaluation
public value
big data
Summary Arts policy has a longstanding relationship with the concept of “quality” and the ways in which organisations measure, evaluate and account for it. Culture Counts, an evaluation system and digital platform, compiles data from standardised evaluation surveys of different stakeholder groups – organisations, audiences, critics, funders and peers – and provides the means to compare and triangulate data in an accessible format. As a result, it claims to provide a more effective, democratic tool for quality measurement of art, which demonstrates the public value of funding [Department of Culture and the Arts, & Knell, J. (2014). Public value measurement framework: Measuring the quality of the arts. Perth: Department of Culture and the Arts.]. Through qualitative research with two consortia of organisations involved in Culture Counts pilot projects in Manchester, England and Victoria, Australia, we explore these claims, comparing the reception and promotion of the system in both countries and considering its potential incorporation into policy assessment frameworks and adoption within arts organisations’ existing evaluation capacities.
Language eng
DOI 10.1080/09548963.2017.1382761
Field of Research 190402 Creative Writing (incl Playwriting)
19 Studies In Creative Arts And Writing
20 Language, Communication And Culture
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2017, The Authors
Free to Read? Yes
Use Rights Creative Commons Attribution Non-Commercial No-Derivatives licence
Persistent URL http://hdl.handle.net/10536/DRO/DU:30104916

Document type: Journal Article
Collections: School of Communication and Creative Arts
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.