DRO

A review of customer relationship (CRM) implications: benefits and challenges in construction organizations

Preece, Ch., Chong, H.Y., Golizadeh, H. and Rogers, J. 2015, A review of customer relationship (CRM) implications: benefits and challenges in construction organizations, International journal of civil engineering, vol. 13, no. 3, pp. 362-371, doi: 10.22068/IJCE.13.3.362.

Attached Files
Name Description MIMEType Size Downloads

Title A review of customer relationship (CRM) implications: benefits and challenges in construction organizations
Author(s) Preece, Ch.
Chong, H.Y.
Golizadeh, H.
Rogers, J.
Journal name International journal of civil engineering
Volume number 13
Issue number 3
Start page 362
End page 371
Total pages 10
Publisher Iran University of Science and Technology
Place of publication Tehran, Islamic Republic of Iran
Publication date 2015-09
ISSN 1735-0522
Keyword(s) Client
Relationship
Management
BIM
Construction
Science & Technology
Technology
Engineering, Civil
Engineering
MARKET
Language eng
DOI 10.22068/IJCE.13.3.362
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2015, Iran University of Science and Technology
Persistent URL http://hdl.handle.net/10536/DRO/DU:30121423

Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 6 times in TR Web of Science
Scopus Citation Count Cited 7 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 5 Abstract Views, 0 File Downloads  -  Detailed Statistics
Created: Wed, 08 May 2019, 14:14:58 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.