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A review of customer relationship (CRM) implications: benefits and challenges in construction organizations

Preece, Ch., Chong, H.Y., Golizadeh, H. and Rogers, J. 2015, A review of customer relationship (CRM) implications: benefits and challenges in construction organizations, International journal of civil engineering, vol. 13, no. 3, pp. 362-371, doi: 10.22068/IJCE.13.3.362.

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Title A review of customer relationship (CRM) implications: benefits and challenges in construction organizations
Author(s) Preece, Ch.
Chong, H.Y.
Golizadeh, H.
Rogers, J.
Journal name International journal of civil engineering
Volume number 13
Issue number 3
Start page 362
End page 371
Total pages 10
Publisher Iran University of Science and Technology
Place of publication Tehran, Islamic Republic of Iran
Publication date 2015-09
ISSN 1735-0522
Keyword(s) Client
Relationship
Management
BIM
Construction
Science & Technology
Technology
Engineering, Civil
Engineering
MARKET
Language eng
DOI 10.22068/IJCE.13.3.362
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2015, Iran University of Science and Technology
Persistent URL http://hdl.handle.net/10536/DRO/DU:30121423

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