Expectations about management consultancy services: testing the assumption of equivalence across Australian and Singaporean firms

Caruana, Albert, Ramaseshan, B, Ewing, Michael T and Rouhani, Fariba 1999, Expectations about management consultancy services: testing the assumption of equivalence across Australian and Singaporean firms, Journal of professional services marketing, vol. 18, no. 1, pp. 1-10, doi: 10.1300/J090v18n01_01.

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Title Expectations about management consultancy services: testing the assumption of equivalence across Australian and Singaporean firms
Author(s) Caruana, Albert
Ramaseshan, B
Ewing, Michael TORCID iD for Ewing, Michael T orcid.org/0000-0002-2260-2761
Rouhani, Fariba
Journal name Journal of professional services marketing
Volume number 18
Issue number 1
Start page 1
End page 10
Total pages 10
Publisher Taylor & Francis
Place of publication Abingdon, Eng.
Publication date 1999
ISSN 0748-4623
Keyword(s) Consultancy firms
SERVQUAL
Australia
Singapore
Customer expectation
Language eng
DOI 10.1300/J090v18n01_01
Indigenous content off
Field of Research 1505 Marketing
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©1998, The Haworth Press
Persistent URL http://hdl.handle.net/10536/DRO/DU:30127669

Document type: Journal Article
Collections: Faculty of Business and Law
PVC's Office - Business and Law
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