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Impact of the Dementia Care in Hospitals Program on acute hospital staff satisfaction

Murray, Margaret E., Wong Shee, Anna, West, Emma, Morvell, Michelle, Theobald, Meredith, Versace, Vincent and Yates, Mark 2019, Impact of the Dementia Care in Hospitals Program on acute hospital staff satisfaction, BMC Health Services Research, vol. 19, no. 1, pp. 1-7, doi: 10.1186/s12913-019-4489-z.

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Title Impact of the Dementia Care in Hospitals Program on acute hospital staff satisfaction
Author(s) Murray, Margaret E.ORCID iD for Murray, Margaret E. orcid.org/0000-0002-4208-1166
Wong Shee, AnnaORCID iD for Wong Shee, Anna orcid.org/0000-0001-5095-218X
West, EmmaORCID iD for West, Emma orcid.org/0000-0001-9559-7003
Morvell, Michelle
Theobald, Meredith
Versace, VincentORCID iD for Versace, Vincent orcid.org/0000-0002-8514-1763
Yates, MarkORCID iD for Yates, Mark orcid.org/0000-0001-5845-138X
Journal name BMC Health Services Research
Volume number 19
Issue number 1
Start page 1
End page 7
Total pages 7
Publisher BioMed Central
Place of publication London, Eng.
Publication date 2019-09-18
ISSN 1472-6963
1472-6963
Keyword(s) Cognitive impairment
Staff satisfaction
Education
Acute hospital
Science & Technology
Life Sciences & Biomedicine
Health Care Sciences & Services
OLDER-PEOPLE
CENTERED CARE
QUALITY
Summary Background: To evaluate the impact of the Dementia Care in Hospitals Program (DCHP) on clinical and non-clinical staff job satisfaction, level of confidence and comfort in caring for patients with cognitive impairment (CI). Staff perceptions of how organisational support and hospital environment met the needs of patients with CI were also assessed. Methods: The DCHP was implemented across four acute hospital sites across Australia. Clinical and non-clinical staff received training on CI screening and communication strategies for patients with CI. A staff satisfaction survey was administered pre-and post-implementation of the DCHP. Results: One thousand seven hundred forty-eight staff received DCHP education and 1375 staff participated in the survey. Self-reported confidence and level of comfort in caring for patients with CI significantly improved following implementation. Staff also reported increased job satisfaction and organisational support at all hospital sites. Conclusions: The DCHP implementation within an acute hospital setting was found to show an improvement in staff confidence, comfort, and job satisfaction when caring for patients with CI. This study has significant implications for the improvement of care for patients with CI as well as staff retention and job satisfaction. Further research is required to determine whether these improvements are sustained in the longer term.
Language eng
DOI 10.1186/s12913-019-4489-z
Indigenous content off
Field of Research 1117 Public Health and Health Services
0807 Library and Information Studies
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2019, The Author(s)
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30130439

Document type: Journal Article
Collections: Faculty of Health
School of Medicine
Open Access Collection
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.