Openly accessible

The interplay between social capital and knowledge contribution in online user communities

Yan, J, Leidner, D, Benbya, H and Zou, W 2018, The interplay between social capital and knowledge contribution in online user communities, in ACIS 2018 - 29th Australasian Conference on Information Systems, UTS ePRESS, Sydney, Australia, pp. 1-11, doi: 10.5130/acis2018.bt.

Attached Files
Name Description MIMEType Size Downloads

Title The interplay between social capital and knowledge contribution in online user communities
Author(s) Yan, J
Leidner, D
Benbya, H
Zou, W
Conference name ACIS 2018
Conference location Sydney, Australia
Conference dates 2018/12/03 - 2018/12/05
Title of proceedings ACIS 2018 - 29th Australasian Conference on Information Systems
Publication date 2018
Start page 1
End page 11
Total pages 11
Publisher UTS ePRESS
Place of publication Sydney, Australia
Keyword(s) Granger causality
Two-way relationship
Online user communities
Knowledge contribution
Social capital
Summary Firms have been increasingly relying on online user communities (OUC) to access external, distant knowledge and expertise. Previous research on OUC has largely investigated the influence of individuals' social capital on their knowledge sharing behavior. In this study, we propose a spiral view on the relationship between social capital and knowledge contribution. We suggest that there are two-way interactions between individuals' social capital and their knowledge contribution in online user communities. To test our proposition, we collected and analysed participation data of 3,512 users from the OUC of BMC, a global leader in innovative software solutions. We discuss the theoretical and practical implications of our study for the online user community literature as well as the broader context of online community.
ISBN 9780648124245
Language eng
DOI 10.5130/acis2018.bt
Indigenous content off
Field of Research 080609 Information Systems Management
HERDC Research category E1.1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©2018, The Authors
Free to Read? Yes
Use Rights Creative Commons Attribution Non-Commercial No-Derivatives licence
Persistent URL http://hdl.handle.net/10536/DRO/DU:30142091

Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.

Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 0 times in TR Web of Science
Scopus Citation Count Cited 0 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 16 Abstract Views, 0 File Downloads  -  Detailed Statistics
Created: Wed, 16 Sep 2020, 15:30:37 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.