User experiences with a type 2 diabetes coaching app: qualitative study Baptista, Shaira, Wadley, Greg, Bird, Dominique, Oldenburg, Brian and Speight, Jane 2020, User experiences with a type 2 diabetes coaching app: qualitative study, JMIR diabetes, vol. 5, no. 3, Jul-Sep, pp. 1-12, doi: 10.2196/16692. Attached Files Name Description MIMEType Size Downloads Title User experiences with a type 2 diabetes coaching app: qualitative study Author(s) Baptista, Shaira Wadley, Greg Bird, Dominique Oldenburg, Brian Speight, Jane orcid.org/0000-0002-1204-6896 Journal name JMIR diabetes Volume number 5 Issue number 3 Season Jul-Sep Article ID e16692 Start page 1 End page 12 Total pages 12 Publisher JMIR Publications Inc. Place of publication Toronto, On. Publication date 2020 ISSN 2371-4379 2371-4379 Keyword(s) type 2 diabetes mobile phone mobile apps mHealth smartphone self-management Summary Background Diabetes self-management apps have the potential to improve self-management in people with type 2 diabetes (T2D). Although efficacy trials provide evidence of health benefits, premature disengagement from apps is common. Therefore, it is important to understand the factors that influence engagement in real-world settings. Objective This study aims to explore users’ real-world experiences with the My Diabetes Coach (MDC) self-management app. Methods We conducted telephone-based interviews with participants who had accessed the MDC self-management app via their smartphone for up to 12 months. Interviews focused on user characteristics; the context within which the app was used; barriers and facilitators of app use; and the design, content, and delivery of support within the app. Results A total of 19 adults with T2D (8/19, 42% women; mean age 60, SD 14 years) were interviewed. Of the 19 interviewees, 8 (42%) had T2D for <5 years, 42% (n=8) had T2D for 5-10 years, and 16% (n=3) had T2D for >10 years. In total, 2 themes were constructed from interview data: (1) the moderating effect of diabetes self-management styles on needs, preferences, and expectations and (2) factors influencing users’ engagement with the app: one size does not fit all. Conclusions User characteristics, the context of use, and features of the app interact and influence engagement. Promoting engagement is vital if diabetes self-management apps are to become a useful complement to clinical care in supporting optimal self-management. Trial Registration Australia New Zealand Clinical Trials Registry CTRN126140012296; URL https://www.anzctr.org.au/Trial/Registration/TrialReview.aspx?id=366925&isReview=true Language eng DOI 10.2196/16692 Indigenous content off HERDC Research category C1 Refereed article in a scholarly journal Free to Read? Yes Persistent URL http://hdl.handle.net/10536/DRO/DU:30143239 Document type: Journal Article Collections: Faculty of Health School of Psychology Open Access Collection Related Links Link Description Link to full-text (open-access) Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au. Versions Version Filter Type Thu, 24 Sep 2020, 16:08:34 EST Fri, 25 Sep 2020, 05:03:09 EST Sat, 12 Dec 2020, 01:41:51 EST Tue, 12 Jan 2021, 05:17:09 EST Wed, 03 Mar 2021, 10:40:06 EST Wed, 03 Mar 2021, 10:41:33 EST Wed, 03 Mar 2021, 10:50:51 EST Filtered Full Citation counts:   Cited 0 times in TR Web of Science Cited 3 times in Scopus Search Google Scholar Access Statistics: 23 Abstract Views, 0 File Downloads  -  Detailed Statistics Created: Thu, 24 Sep 2020, 16:08:34 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.