Customer satisfaction and service quality
chapter
posted on 2003-01-01, 00:00 authored by Linda Van LeeuwenCustomer satisfaction and service quality
History
Title of book
Strategic sport marketingChapter number
8Pagination
131 - 147Publisher
Allen & UnwinPlace of publication
Crows Nest, N.S.W.ISBN-13
9781865089188ISBN-10
1865089184Edition
2nd ed.Language
engPublication classification
B2 Book chapter in non-commercially published bookCopyright notice
2003, David Shilbury, Shayne Quick & Hans WesterbeekExtent
17Editor/Contributor(s)
D Shilbury, S Quick, H WesterbeekUsage metrics
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