E-training or e-learning : towards a synthesis for the knowledge-era workplace

Many E-training environments and processes are based on participatory learning models in which participants share their understandings and aim to develop new insights into their workplace knowledge through discussion, questioning. mentoring and personal reflection. Knowledge production is assumed to occur through the cumulative elfect of these actions. However, equally likely outcomes include the sharing of ignorance or the development of erreneous understandings. Cognitive and social views of learning posit, however, that humans learn by thinking (not just hy interacting), and that unless this is explicitly taken into account in developing training programs. optimal leaming outcomes may not be achieved. This paper examines the importance of incorporating cognitive and social-Ieaming perspectives in E-training environments in order to maximise the potential for optimal leaming to occur. and provides suggestions for a synthesis of participatory and cognitive models.