Information sharing in supply chain systems

This chapter considers the importance of information-sharing techniques and strategies employed by industry sectors. Well-developed supply chain management often brings with it improved buyer-supplier communication processes, and we consider the impact of these not only from an intersector point of view, but also from a cross-sector viewpoint. The particular perspectives of the small business within a supply chain structure and of the supply chain customer are examined in detail. We conclude that information sharing is a critical component of business success both inside and outside the supply chain structure. However, while globally and at the large business level, both development and implementation of such technologies have mushroomed, smaller enterprises have tended to be left behind to cope as best they can with multiple pressures to conform.