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Online health seeking behaviours: what information is sought by women experiencing miscarriage?

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posted on 2018-01-01, 00:00 authored by Patrick Cheong-Iao Pang, Meredith Temple-Smith, Clare Bellhouse, Van-Hau TrieuVan-Hau Trieu, Litza Kiropoulos, Helen Williams, Arri Coomarasamy, Jane Brewin, Amanda Bowles, Jade Bilardi
One in four pregnancies ends in miscarriage, a distressing event which can cause significant psychosocial impacts for many women, and yet often remains unseen and unspoken. Many would-be mothers turn to the internet for information and emotional support, and to share their experiences. In this paper, we present the results from 12 semi-structured interviews with women, investigating how and what online information they searched for at the time of miscarriage. We found that women are passive information seekers, searching for causes and preventive strategies to inform future pregnancies. Women want information presented in an easy to understand manner that is not overly clinical, and informed by credible sources. Women also seek psychological support and emotional relief through reading about others' experiences and sharing their stories online. The findings from this study provide a unique insight into the support and information needs of women, and will be used to guide the content, design and functionality of web-based technologies for women experiencing miscarriage.

History

Title of book

Connecting the System to Enhance the Practitioner and Consumer Experience in Healthcare

Volume

252

Series

Studies in Health Technology and Informatics

Chapter number

20

Pagination

118 - 125

Publisher

IOS Press

Location

Netherlands

Place of publication

Amsterdam, The Netherlands

ISSN

0926-9630

eISSN

1879-8365

ISBN-13

978-1-61499-889-1

Language

eng

Publication classification

BN.1 Other book chapter, or book chapter not attributed to Deakin

Copyright notice

2018, The Authors and IOS Press

Extent

30

Editor/Contributor(s)

Elizabeth Cummings, Angela Ryan, Louise Schaper