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The acceptance of nursing information systems: an analysis using UTAUT
chapter
posted on 2016-01-01, 00:00 authored by Lemai NguyenLemai Nguyen, Peter HaddadPeter Haddad, H Moghimi, I Muhammad, Kimberley Coleman, Bernice Redley, Mari BottiMari Botti, Nilmini WickramasingheNurses are the largest group of health-care professionals in hospitals providing 24-h care to patients. Hence, nurses are pivotal in coordinating and communicating patient care information in the complex network of health-care professionals, services, and other care processes. Further, surveillance and timely interventions by nurses impact quality of care, reduce errors, and decrease health-care costs. Information communication technologies (ICTs) provide the capabilities to support many aspects of nursing care. However, within the context of acute nursing care, there is a lack of integrated technology solutions to support the complex interactions associated with nursing activities and thereby the delivery of high-quality and safe care. Generally, to date, the literature reports low levels of acceptance of ICT solutions by nurses. To address this, the following discussion serves to examine nurses’ acceptance of an integrated point-of-care solution for acute nursing contexts. The ICT was specifically designed to be sensitive to nurses’ needs with the expectation that this will lead to high levels of user acceptance. An evaluation of the acceptability of the proposed solution is presented using unified theory of acceptance and use of technology (UTAUT). Through the UTAUT lens, initial reactions of the participating nurses were examined. The findings provided us with feedback to redesign the solution to better fit with the dynamics and complexity of nursing care. The study has implications for theory, including using UTAUT in health-care contexts, and for practice, including recommendations for the design and development of ICT solutions suitable for nursing contexts.
History
Title of book
Contemporary consumer health informaticsSeries
Healthcare delivery in the information ageChapter number
19Pagination
347 - 365Publisher
SpringerPlace of publication
Berlin, GermanyPublisher DOI
ISSN
2191-5946ISBN-13
9783319259734Language
engPublication classification
B1 Book chapter; B Book chapterCopyright notice
2016, Springer International Publishing SwitzerlandExtent
25Editor/Contributor(s)
N Wickramasinghe, I Troshani, J TanUsage metrics
Categories
Keywords
point-of-care information systemshealth informaticsnursing informaticsUTAUTtechnology acceptanceScience & TechnologyLife Sciences & BiomedicineHealth Policy & ServicesPublic, Environmental & Occupational HealthHealth Care Sciences & ServicesDECISION-SUPPORT-SYSTEMSNURSES USETECHNOLOGYHEALTHCAREINTEGRATIONWORKFLOW