The four pillars

To facilitate the PAL as the vehicle for an organization's OL development, there are four critical supporting ‘pillars’. These ‘pillars’ work complementarily with each other as the ‘foundation’ of an infrastructure. They are ‘policy and strategy’, ‘OL facilitation’, ‘performance management’ and ‘resources and infrastructure’. This chapter presents how these ‘pillar’ supports the OL vehicle and their interrela- tionships. Apart from the supporting ‘pillars’, the ‘OL readiness’ of an organization has its managerial and situational precursors. Readiness will be raised when there is a supportive environment or situations necessitate its adoption. .