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Workforce development and E-competency in mental health services
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posted on 2017-01-01, 00:00 authored by Simone RoddaSimone Rodda, M W Abbott, Nicki DowlingNicki Dowling, D I LubmanOnline chat and email are two of the most popular ways of providing e-mental health. Online chat is synchronous communication in a virtual chat room where client and counselor meet at the same time. In contrast, email is referred to as asynchronous because it can be accessed without the synchronous presence of client and counselor. There has been a rapid increase in the demand for chat and email over recent years and much of the demand has been met by services that have traditionally provided helplines or crisis support. This chapter provides an overview of the key issues associated with the delivery of e-mental health services and workforce development. This includes an examination of the range of options for providing e-mental health and key issues to consider when working online. The chapter concludes with a brief exploration of issues associated with client suitability for e-mental health via chat and email.
History
Title of book
Workforce Development Theory and Practice in the Mental Health SectorSeries
Advances in Psychology Mental Health and Behavioral StudiesChapter number
14Pagination
284 - 301Publisher
IGI GlobalPlace of publication
Hershey, Pa.Publisher DOI
ISSN
2475-6660eISSN
2475-6679ISBN-13
9781522518747ISBN-10
1522518746Language
engPublication classification
B1 Book chapterExtent
15Editor/Contributor(s)
Mark Smith, Angela JuryUsage metrics
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