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A customer relationship management case study : critical success factors in action

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conference contribution
posted on 2005-01-01, 00:00 authored by Olaf Boon, B Corbitt, Darryl Coulthard
A customer relationship management case study : critical success factors in action

History

Location

Bangkok, Thailand

Open access

  • Yes

Start date

2005-07-07

End date

2005-07-10

ISBN-13

9789889855437

ISBN-10

9889855437

Language

eng

Notes

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Publication classification

E1 Full written paper - refereed

Copyright notice

2005, PACIS

Title of proceedings

I.T. and Value Creation : PACIS 2005. the Ninth Pacific-Asia Conference on Information Systems Bangkok, Thailand, 7 - 10 July 2005