posted on 2005-01-01, 00:00authored byOlaf Boon, B Corbitt, Darryl Coulthard
A customer relationship management case study : critical success factors in action
History
Location
Bangkok, Thailand
Open access
Yes
Start date
2005-07-07
End date
2005-07-10
ISBN-13
9789889855437
ISBN-10
9889855437
Language
eng
Notes
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Publication classification
E1 Full written paper - refereed
Copyright notice
2005, PACIS
Title of proceedings
I.T. and Value Creation : PACIS 2005. the Ninth Pacific-Asia Conference on Information Systems Bangkok, Thailand, 7 - 10 July 2005