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A framework to analyze quality of service (QoS) for text-to-speech (TTS) services

conference contribution
posted on 2017-01-01, 00:00 authored by M F Md Fudzee, M Hassan, H Mahdin, S Kasim, Jemal AbawajyJemal Abawajy
Quality of service (QoS) evaluation is vital for text-to-speech (TTS) web service applications. Most of the current solutions focus on either evaluating functional or nonfunctional attributes of the TTS. In this paper, we propose a QoS framework to evaluate and analyze the perceived QoS that combines general and specific mechanisms for measuring both functional and nonfunctional requirements of speech quality. General mechanism measures the response time of TTS services while specific mechanism measures intelligibility and naturalness through subjective quality measurements, which are mapped onto mean opinion score (MOS). The result shows the workability of the framework, tested by predetermined users to three services: service1 (Fromtexttospeech) resulting 47.84%; service2 and service3 (NaturalReader and Yakitome) are 31.62 and 21.53% respectively. The TTS services evaluation can be to enhance the user experience.

History

Event

Universiti Tun Hussein Onn Malaysia, Soft Computing & Data Mining research group. Conference (2nd : 2016 : Bandung, Indonesia)

Volume

549

Series

Universiti Tun Hussein Onn Malaysia, Soft Computing & Data Mining research group Conference

Pagination

589 - 597

Publisher

Springer International

Location

Bandung, Indonesia

Place of publication

Cham, Switzerland

Start date

2016-08-18

End date

2016-08-20

ISSN

2194-5357

ISBN-13

9783319512792

Language

eng

Publication classification

E Conference publication; E1 Full written paper - refereed

Copyright notice

2017, Springer International Publishing AG

Editor/Contributor(s)

T Herawan, R Ghazali, N Nawi, M Deris

Title of proceedings

SCDM 2016 : Proceedings of the Second International Conference on Soft Computing and Data Mining