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A framework to analyze quality of service (QoS) for text-to-speech (TTS) services
conference contribution
posted on 2017-01-01, 00:00 authored by M F Md Fudzee, M Hassan, H Mahdin, S Kasim, Jemal AbawajyJemal AbawajyQuality of service (QoS) evaluation is vital for text-to-speech (TTS) web service applications. Most of the current solutions focus on either evaluating functional or nonfunctional attributes of the TTS. In this paper, we propose a QoS framework to evaluate and analyze the perceived QoS that combines general and specific mechanisms for measuring both functional and nonfunctional requirements of speech quality. General mechanism measures the response time of TTS services while specific mechanism measures intelligibility and naturalness through subjective quality measurements, which are mapped onto mean opinion score (MOS). The result shows the workability of the framework, tested by predetermined users to three services: service1 (Fromtexttospeech) resulting 47.84%; service2 and service3 (NaturalReader and Yakitome) are 31.62 and 21.53% respectively. The TTS services evaluation can be to enhance the user experience.
History
Event
Universiti Tun Hussein Onn Malaysia, Soft Computing & Data Mining research group. Conference (2nd : 2016 : Bandung, Indonesia)Volume
549Series
Universiti Tun Hussein Onn Malaysia, Soft Computing & Data Mining research group ConferencePagination
589 - 597Publisher
Springer InternationalLocation
Bandung, IndonesiaPlace of publication
Cham, SwitzerlandPublisher DOI
Start date
2016-08-18End date
2016-08-20ISSN
2194-5357ISBN-13
9783319512792Language
engPublication classification
E Conference publication; E1 Full written paper - refereedCopyright notice
2017, Springer International Publishing AGEditor/Contributor(s)
T Herawan, R Ghazali, N Nawi, M DerisTitle of proceedings
SCDM 2016 : Proceedings of the Second International Conference on Soft Computing and Data MiningUsage metrics
Keywords
Quality of Services (QoS)Text To Speech (TTS)Mean Opinion Score (MOS)IntelligibilityNaturalnessResponse timeQuality attributesScience & TechnologyTechnologyComputer Science, Artificial IntelligenceComputer Science, Information SystemsComputer Science, Interdisciplinary ApplicationsComputer Science, Software EngineeringComputer Science, Theory & MethodsComputer ScienceDistributed Computing
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