A social ecological model of ICT cooption : surveillance creep in the information age

A model for ICT cooption is introduced using the example of ’surveillance creep’ which is the phenomenon of increasing dataveillance as the result of the introduction of seemingly benign, useful and convenient technological artefacts. The model identifies and discusses five main components of ICT artefact development and deployment: design, properties, affordances, appropriation and agent interests and locates them in a complex interrelated social ecology. The model provides a way to empirically examine how and why technology favours particular social or organisational outcomes.