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Activities and artifacts in service engineering: Case study report of service engineering framework

conference contribution
posted on 2017-01-01, 00:00 authored by Purnomo Yustianto, Robin Ram Mohan DossRobin Ram Mohan Doss, S Suhardi
Digitally enabled service becomes very pervasive nowadays. In this type of service, a functionality of a business service is supported and enriched by software services arranged in a service-oriented system. Various methodologies were proposed to design and develop such service, but mostly focus only on either business side or software side. Integrating these two approaches a Service Engineering Framework was proposed. This paper is a report on case studies performed based on the framework. After the description and examination of the case studies, a refinement of the framework is proposed. The conclusion provides six modeling aspects in service engineering: Business, capability, value, service, interaction, process and software.

History

Event

Information Technology Systems and Innovation. International Conference (4th : 2017 : Bandung, Indonesia)

Volume

2018-January

Pagination

373 - 377

Publisher

IEEE

Location

Bandung, Indonesia

Place of publication

Piscataway, N.J.

Start date

2017-10-23

End date

2017-10-24

ISBN-13

9781538631003

Language

eng

Publication classification

E Conference publication; E1 Full written paper - refereed

Title of proceedings

ICITSI IEEE 2017 : Information Technology Systems and Innovation : 4th Proceeding of International Conference