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Addressing the challenges of alignment of requirements and services: a vision for user-centered method

conference contribution
posted on 2014-01-01, 00:00 authored by Muneera Bano, N Ikram
One of the major challenges in Service Oriented Requirements Engineering is for business analysts to find services that accurately match the customer requirements. Several attempts have been made to propose different methods and techniques for finding the best suitable service to align with customer requirements. However, these solutions are mainly focusing only on the technical side of the problem and the social side of the challenge of alignment has been largely neglected. In this vision paper, we propose a novel user-centered method of alignment, which involves end-users in the process of analysis and decision process for the selection of the service. The analysis and decision for service selection is based on end-user feedback and customer preferences. The aim is to assist the business analysts in making informed decisions for selecting the optimally best-aligned service among available options. © Springer-Verlag Berlin Heidelberg 2014.

History

Event

Asia Pacific Requirements Engineering. Symposium (1st : 2014 : Auckland, New Zealand)

Volume

432

Series

Communications in Computer and Information Science

Pagination

83 - 89

Publisher

Springer

Location

Auckland, New Zealand

Place of publication

Berlin, Germany

Start date

2014-04-28

End date

2014-04-29

ISSN

1865-0929

ISBN-13

9783662436097

Language

eng

Publication classification

E1.1 Full written paper - refereed

Title of proceedings

APRES 2014 : First Asia Pacific Requirements Engineering Symposium

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