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An empirical holistic framework for service quality research in the sport entertainment industry

conference contribution
posted on 2001-01-01, 00:00 authored by Hans Westerbeek, David ShilburyDavid Shilbury
An empirical holistic framework for service quality research in the sport entertainment industry

History

Event

European association for sport management congress (9th : September 19-23 2001 : Vitoria-Gasteiz, Spain)

Pagination

360 - 361

Publisher

EASM

Location

Vitoria-Gasteiz, Spain

Place of publication

Firenze, Italy

Start date

2001-09-19

End date

2001-09-23

Language

eng

Publication classification

E3 Extract of paper

Editor/Contributor(s)

EASM

Title of proceedings

9th EASM congress

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