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An empirical investigation of the relationship between satisfaction, intention to repurchase, and intention to recommend infrequently used services
conference contribution
posted on 2001-01-01, 00:00 authored by Paul HarrisonPaul Harrison, Robin ShawAn empirical investigation of the relationship between satisfaction, intention to repurchase, and intention to recommend infrequently used services
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Title of proceedings
9th International Colloquium in Relationship MarketingEvent
International Colloquium in Relationship Marketing (9th : 2001, Montreal, Canada)Pagination
31 - 45Publisher
Concordia UniversityLocation
Montreal, CanadaPlace of publication
Montréal, QuébecStart date
2001-09-24End date
2001-09-26Language
engPublication classification
E1 Full written paper - refereedCopyright notice
2001, Concordia UniversityEditor/Contributor(s)
M Paulin, R FergusonUsage metrics
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