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Australian construction SME : management implication of TQM implementation

conference contribution
posted on 2012-01-01, 00:00 authored by Wai Chan
SME play a major role in the economies and TQM is important in construction industry. The aim of this paper is to investigate, via extensive literature reviews, the management implication of Australian construction SME implementing TQM. In summary, there are four management perspectives: construction management, knowledge management, supply chain management and marketing management to enhance competitive advantage that may favour commercial viability. One can reasonably conclude that the quality improvements will greatly help to create long term commercial advantages.

History

Event

International Business Research. Conference (19th : 2012 : Melbourne, Victoria)

Pagination

1 - 12

Publisher

World Business Institute Australia and Social Science Research Network

Location

Melbourne, Victoria

Place of publication

Melbourne, Vic.

Start date

2012-11-19

End date

2012-11-21

Language

eng

Publication classification

E1 Full written paper - refereed

Title of proceedings

Proceedings of the 19th International Business Research Conference

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