Deakin University
Browse

File(s) under permanent embargo

Brokering knowledge : managing knowledge in a network of government and non-government human service delivery agencies

conference contribution
posted on 2002-01-01, 00:00 authored by M Muetzelfeldt, L Briskman, M Jones
This paper examines aspects of knowledge management that are particularly important in the network of human service delivery agencies in Victoria. This network is characterised by four features: it is a cluster of networked organisations; professionals and others may act as knowledge brokers within and between organisations in the network; rapid change in both knowledge and organisation accentuates the importance of innovative knowledge and emergent organisation over and above routine instrumental knowledge within stable organisation; and consequently there is an underlying concern with dialogical rather than instrumental knowledge and its management, and particularly how it constitutes and is constituted by organisation. The paper describes the analytical tools that we consider particularly important in examining this situation – in particular, the distinction between instrumental and dialogical knowledge, and the role of knowledge brokers (and professionals as knowledge brokers). It concludes by relating this analysis to broader issues in organisation studies, and suggests paths for further examination of these issues.

History

Event

Conference on Knowledge, Networks and Joined-Up Government (2002 : Melbourne, Vic.)

Pagination

267 - 274

Publisher

University of Melbourne, Centre for Public Policy

Location

Melbourne, Vic.

Place of publication

Melbourne, Vic.

Start date

2002-06-03

End date

2002-06-05

ISBN-13

9780732516192

ISBN-10

0732516196

Language

eng

Publication classification

E1 Full written paper - refereed

Editor/Contributor(s)

M Considine

Title of proceedings

Knowledge, networks and joined-up government : conference proceedings from the International Political Science Association Committee, Structure and Organisation of Government Research, June 3-5, 2002, University of Melbourne, Australia

Usage metrics

    Research Publications

    Categories

    No categories selected

    Keywords

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC