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Competition in the mature markets of professional versus final consumer information products

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conference contribution
posted on 2008-01-01, 00:00 authored by G Kazakevitch, Lioubov Torlina
Factors are explored of decision making in regard to buying and/or upgrading information products. Mature information product markets are considered. Comparing two cases - professional and final consumer information products - the decision making process is considered on the choice of product variant. We distinguish three groups of users according to their ultimate decisions to either not to upgrade the existing system, or to upgrade it with the existing provider, or to switch to another provider. Consumer decision is based on multiple characteristics of information product quality, network effects, price and switching costs, whereas producers have to compete not only with their competitors, but also with the previous versions of the own products. Based on the considered cases, differences in consumer priorities are discussed in the markets of professional versus final consumer information products.

History

Event

Australasian Conference on Information Systems (19th : 2008 : Christchurch, New Zealand)

Pagination

473 - 483

Publisher

ACIS

Location

Christchurch, New Zealand

Place of publication

[Christchurch, New Zealand]

Start date

2008-12-03

End date

2008-12-05

ISBN-13

9780473145286

Language

eng

Notes

Reproduced with the kind permission of the copyright owner.

Publication classification

E1 Full written paper - refereed

Copyright notice

2008, The Authors

Editor/Contributor(s)

A Mills, S Huff

Title of proceedings

ACIS2008 : Creating the future : transforming research into practice : Proceedings of the 19th Australasian Conference on Information Systems

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