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Detecting topic and sentiment dynamics due to COVID-19 pandemic using social media

conference contribution
posted on 2020-01-01, 00:00 authored by Hui Yin, Shuiqiao Yang, Jianxin Li
The outbreak of the novel Coronavirus Disease (COVID-19) has greatly influenced people’s daily lives across the globe. Emergent measures and policies (e.g., lockdown, social distancing) have been taken by governments to combat this highly infectious disease. However, people’s mental health is also at risk due to the long-time strict social isolation rules. Hence, monitoring people’s mental health across various events and topics will be extremely necessary for policy makers to make the appropriate decisions. On the other hand, social media have been widely used as an outlet for people to publish and share their personal opinions and feelings. The large scale social media posts (e.g., tweets) provide an ideal data source to infer the mental health for people during this pandemic period. In this work, we propose a novel framework to analyze the topic and sentiment dynamics due to COVID-19 from the massive social media posts. Based on a collection of 13 million tweets related to COVID-19 over two weeks, we found that the positive sentiment shows higher ratio than the negative sentiment during the study period. When zooming into the topic-level analysis, we find that different aspects of COVID-19 have been constantly discussed and show comparable sentiment polarities. Some topics like “stay safe home” are dominated with positive sentiment. The others such as “people death” are consistently showing negative sentiment. Overall, the proposed framework shows insightful findings based on the analysis of the topic-level sentiment dynamics.

History

Volume

LNCS 12447

Pagination

610-623

Location

Foshan, China

Start date

2020-11-12

End date

2020-11-14

ISSN

0302-9743

eISSN

1611-3349

ISBN-13

9783030653897

Language

eng

Publication classification

E1 Full written paper - refereed

Copyright notice

2020, Springer Nature Switzerland

Editor/Contributor(s)

Yang X, Wang C-D, Islam MS, Zhang Z

Title of proceedings

ADMA 2020 : Proceedings of the 16th International Conference on Advanced Data Mining and Applications

Event

ADMA 2020. Advanced Data Mining and Applications. International Conference (16th : 2020 : Foshan, China)

Publisher

Springer Nature

Place of publication

Cham, Switzerland

Series

Lecture Notes in Computer Science Book Series(LNCS)