File(s) under permanent embargo
Distributed cognition and IT support for knowledge work in breakdowns : match or mismatch?
conference contribution
posted on 2004-01-01, 00:00 authored by R Bosua, Rens ScheepersRens Scheepers, G LakomskiKnowledge is instrumental in organisational problem solving and is embedded in organisational processes and routines. We explore the application of IT in breakdowns (forms of interruptions from normal organisational work routines) and illustrate the application of distributed cognition theory (DCT) as a useful lens to explain the exchange of knowledge in breakdowns. DCT also allows for a rich analysis of the role that information technology (IT) can play to foster knowledge exchange in breakdown situations. We use two cases to illustrate that DCT is useful in identifying the matches and mismatches in IT support for exchanging knowledge in breakdowns.
History
Event
Australasian Conference on Information Systems (15th : 2004 : Hobart, Tas.)Publisher
ACISLocation
Hobart, Tas.Place of publication
[Hobart, Tas.]Start date
2004-12-01End date
2004-12-03ISBN-13
9781864876949ISBN-10
1864876948Language
engPublication classification
E1.1 Full written paper - refereedCopyright notice
2004, Rachelle Bosua, Rens Scheepers and Gabriele LakomskiEditor/Contributor(s)
S Elliot, M Williams, S Williams, C PollardTitle of proceedings
Proceedings of the Australasian Conference on Information Systems : 15th annual ACIS Conference, Hobart, Tasmania, December 1-3, 2004Usage metrics
Categories
No categories selectedLicence
Exports
RefWorks
BibTeX
Ref. manager
Endnote
DataCite
NLM
DC