Emerging issues in after-sales enterprise information technology support using web-based Self-service systems
conference contribution
posted on 2005-01-01, 00:00 authored by Vanessa Cooper, Sharman Lichtenstein, Ross SmithEmerging issues in after-sales enterprise information technology support using web-based Self-service systems
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Location
Manly, N.S.W.Open access
- Yes
Start date
2005-11-30End date
2005-12-02ISBN-13
9780975841709ISBN-10
097584170XLanguage
engNotes
Reproduced with the kind permission of the copyright owner.Publication classification
E1 Full written paper - refereedUsage metrics
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