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Emerging issues in after-sales enterprise information technology support using web-based Self-service systems

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conference contribution
posted on 2005-01-01, 00:00 authored by Vanessa Cooper, Sharman Lichtenstein, Ross Smith
Emerging issues in after-sales enterprise information technology support using web-based Self-service systems

History

Location

Manly, N.S.W.

Open access

  • Yes

Start date

2005-11-30

End date

2005-12-02

ISBN-13

9780975841709

ISBN-10

097584170X

Language

eng

Notes

Reproduced with the kind permission of the copyright owner.

Publication classification

E1 Full written paper - refereed

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