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Establishing quality online: supporting productive academic teams

conference contribution
posted on 2003-01-01, 00:00 authored by Janine Epps, Elizabeth Stacey
Quality online education requires successful management of resources and services. This paper examines the increasing need to support productive academic teams and foster collaboration in developing a high quality online environment. The paper is based on a study into academic support services and collaboration at Deakin University. The provision of quality support was found to be increasingly challenging given the complexity of the online university environment. A number of recommendations arise out of the study including some practical changes to service, the need to commit to innovation, the importance of frameworks and standards as well as a range of broader cultural, organisational and political changes.

History

Title of proceedings

Quality education @ a distance : IFIP TC3/WG3.6 Working Conference on Quality Education @ a Distance, February 3-6, 2003, Geelong, Australia

Event

IFIP TC3/WG3.6 Working Conference on Quality Education a Distance (2003 : Geelong, Vic.)

Pagination

289 - 297

Publisher

Kluwer Academic Publishers

Location

Geelong, Victoria

Place of publication

Boston, Mass.

Start date

2003-02-03

End date

2003-02-06

ISBN-13

9781402075681

ISBN-10

1402075685

Language

eng

Publication classification

E1 Full written paper - refereed

Copyright notice

2003, Springer

Editor/Contributor(s)

G Davies, E Stacey