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Explaining and predicting information systems acceptance and success: an integrative model

conference contribution
posted on 2007-01-01, 00:00 authored by Megan Seen, Anne Rouse, N Beaumont
This paper proposes a new model – the Information Systems Acceptance (ISA) model - to explain and predict IS acceptance. Drawing on previous literature, and the results of a series of case studies, the ISA model integrates four sets of factors influencing IS acceptance: (i) technology characteristics; (ii) management actions; (iii) service quality; and (iv) system use, user satisfaction and system outcomes. These sets of factors are drawn from well-established frameworks. Building on established theories, the model incorporates previous research, overcomes some of the limitations associated with these individual theories, and assembles IS acceptance factors into a comprehensive and useable conceptual framework.

History

Event

European Conference on Information Systems (15th : 2007 : St Gallen, Switzerland)

Pagination

1356 - 1367

Publisher

University of St. Gallen

Location

St Gallen, Switzerland

Place of publication

Switzerland

Start date

2007-06-07

End date

2007-06-09

Language

eng

Publication classification

E1 Full written paper - refereed

Copyright notice

2000 - 2005, LSE IS Department

Editor/Contributor(s)

R Winter, H Osterie

Title of proceedings

ECIS2007 Conference Proceedings

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