Exploring low-income women's welfare stigma through rich point analysis

The project described in this presentation was the final component of my PhD thesis which explored how Centrelink policies mediated social citizenship for low-income women. I first analysed the Centrelink Information Handbook, and then collected ethnographic data through observations and interviews. The first two of my research questions were quite deductive in nature, as I applied Levitas' (1998) conceptual framework of social exclusion to the Centrelink Information Handbook and low-income women's experiences. This third research question, to explore how low-income women's social citizenship was socially and politically mediated, however, required a more unstructured approach.