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Exploring the current status of call centre offshoring research: A research agenda and future directions
conference contribution
posted on 2012-12-01, 00:00 authored by Jay JeongJay Jeong, N Bekmamedova, S KurniaExploring the current status of call centre offshoring research: A research agenda and future directions
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Publisher
Association for Information SystemsLocation
Geelong, Vic.Start date
2012-12-03End date
2012-12-05ISBN-13
9781741561722Language
engPublication classification
E1.1 Full written paper - refereedTitle of proceedings
ACIS 2012 : Proceedings of the 23rd Australasian Conference on Information SystemsUsage metrics
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