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Factors affecting e-commerce adoption by SMEs : a meta-analysis

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conference contribution
posted on 2004-01-01, 00:00 authored by T Teo, Caroline Chan, Craig Parker
There have been a myriad of research studies concerning SME e-Commerce adoption. However, the findings of these studies with regard to adoption factors have often been fragmented and contradictory. This paper analyses the previous research and synthesises the findings into a cohesive model of factors affecting SME adoption of e-Commerce. Eight meta-factors were identified: (1) perceived relative advantage; (2) perceived compatibility; (3) perceived complexity; (4) pressures from trading partners; (5) pressures from competitors; (6) external change agents; (7) knowledge and expertise about e-Commerce; and (8) management attitudes towards e-Commerce. These meta-factors were further grouped into three contexts: technological, environmental and organisational.

History

Title of proceedings

ACIS 2004 : Proceedings of the 15th Australasian Conference on Information Systems

Event

Australasian Conference on Information Systems (15th : 2004 : Hobart, Tas.)

Publisher

Australasian Conference on Information Systems

Location

Hobart, Tasmania

Place of publication

Hobart, Tas.

Start date

2004-12-01

End date

2004-12-03

ISBN-13

9781864876949

ISBN-10

1864876948

Language

eng

Notes

Reproduced with the kind permission of the copyright owner.

Publication classification

E1 Full written paper - refereed; E Conference publication

Copyright notice

2004, Tze Luen Teo, Caroline Chan and Craig Parker

Editor/Contributor(s)

S Elliot, M Williams, S Williams, C Pollard

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