Justice-based service recovery in a service guarantee context
conference contribution
posted on 2006-01-01, 00:00 authored by Lisa McQuilken, David BednallJustice-based service recovery in a service guarantee context
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Location
Las Vegas, Nev.Language
engPublication classification
L3 Extract of paper (minor conferences)Pagination
1 - 1Start date
2006-11-05End date
2006-11-08Title of proceedings
International Society of Business Disciplines ConferenceEvent
International Society of Business Disciplines Conference (2006 : Las Vegas, Nev.)Usage metrics
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