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Quality methods in Australian small and medium sized enterprises: a research framework

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conference contribution
posted on 2002-01-01, 00:00 authored by S Husband, Stuart Palmer
Quality methods in Australian industry gained much attention in the late 1980s and for most of the 1990s. In particular, quality methods such as quality systems and quality system certification had prominence, as Governments and large private sector firms attempted to improve their supply-chains. The aim of this paper is to demonstrate a rigorous and holistic approach to investigating the applicability of quality methods in Australian small and medium sized enterprises (SMEs). It describes the research framework developed to further investigate the impact of quality methods on Australian SMEs, and illustrates how the framework leads to a broader exploratory study.

History

Title of proceedings

Change Management : proceedings of the 7th International Conference on ISO 9000 and TQM

Event

International Conference on ISO 9000 and TQM (7th : 2002 : Melbourne)

Pagination

379 - 385

Publisher

RMIT & Hong Kong Baptist University

Location

Melbourne

Place of publication

Melbourne, Vic.

Start date

2002-04-02

End date

2002-04-04

ISBN-10

9628610767

Language

eng

Notes

Reproduced with the specific permission of the copyright owner.

Publication classification

E1 Full written paper - refereed

Copyright notice

2002

Editor/Contributor(s)

S Ho, J Dalrymple

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