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Reconceptualising outsourcing in the public sector : choices and outcomes

conference contribution
posted on 2004-01-01, 00:00 authored by Suzanne Young
National Competition Policy’s introduction encouraged the use of outsourcing in the public sector, but variations in the extent and types of services outsourced were evident. Through reviewing the economic and political literature, this paper has uncovered six reasons for outsourcing that straddle the two paradigms. The desire to reduce costs and increase efficiency, focus on core competitive advantage, introduce workforce flexibility, manage industrial relations’ problems, satisfy decision-makers’ personal objectives and adhere to the neo-liberal government agenda are discussed. The paper puts forward a number of models which delve into the relationship between the theoretical factors which economic and political theorists have proposed as being important in making the decision to outsource and delineates between those factors which are perceived by decision-makers as important in their reasoning and those which are unperceived but impact on the outcomes. It concludes that is only by understanding the complex relationship between reasons, and perceived and unperceived factors, will outcomes be able to be predicted.

History

Title of proceedings

AIRAANZ 2004 : New Economies : New Industrial Relations : Proceedings of the 18th AIRAANZ Conference

Event

Association of Industrial Relations Academics of Australia and New Zealand. Conference (18th : 2004 : Noosa, Qld.)

Pagination

635 - 643

Publisher

Association of Industrial Relations Academics of Australia and New Zealand

Location

Noosa, Qld.

Place of publication

[Noosa, Qld.]

Start date

2004-02-03

End date

2004-02-06

ISBN-13

9780909291891

ISBN-10

0909291896

Language

eng

Publication classification

E1 Full written paper - refereed

Copyright notice

2004, Association of Industrial Relations Academics of Australia and New Zealand

Editor/Contributor(s)

M Barry, P Brosnan

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