File(s) under permanent embargo

Reporting usability defects: limitations of open source defect repositories and suggestions for improvement

conference contribution
posted on 01.01.2015, 00:00 authored by N S M Yusop, John Grundy, Rajesh VasaRajesh Vasa
Capturing good quality defect reports is critical for ensuring quick resolution of defects. While a range of studies into defect reporting exists, to date, very few focused on usability defect reporting issues can be found. To better understand issues specific to usability defect reporting, we carried out a survey of 56 contributors to the Mozilla and Google Chromium software projects spanning both usability defect reporters and developers. We discovered a range of limitations and key issues in current usability defect reporting tools and approaches identified as important by reporters and developers. In addition, we highlight opportunities to improve defect-reporting tools based on these open source communities' needs.

History

Event

Australasian Software Engineering. Conference (24th : 2015 : Adelaide, South Australia)

Volume

2

Pagination

38 - 43

Publisher

Association for Computer Machinery

Location

Adelaide, South Australia

Place of publication

New York, N.Y.

Start date

28/09/2015

End date

01/10/2015

ISBN-13

9781450337960

Language

eng

Publication classification

E Conference publication; E1.1 Full written paper - refereed

Copyright notice

2015, Association for Computer Machinery

Editor/Contributor(s)

F Kuo, S Marshall, H Shen, M Stumptner, M Babar

Title of proceedings

ASWEC 2015 : Proceedings of the 24th Australasian Software Engineering Conference Volume II