App stores allow developers to publish new updates directly to users. Users evaluate and leave public reviews of their opinions and experiences for others to see. App ratings and reviews are a purchase determinant for users, and are free user-based usability tests. Existing literature offers approaches to extract information from or to summarise app reviews, but what can we say about the authors themselves? We analysed about 8.7 million iOS app reviews written by over 5.5 million unique authors. We found that 71.5% of authors only wrote one review. Only 13,224 instances of authors re-reviewing were observed, by 12,667 authors for 3,345 apps.
History
Pagination
643-645
Location
Launceston, Tas.
Start date
2016-11-29
End date
2016-12-02
ISBN-13
978-1-4503-4618-4
Language
eng
Publication classification
E Conference publication, E1 Full written paper - refereed
Copyright notice
2016, ACM
Editor/Contributor(s)
[Unknown]
Title of proceedings
OzCHI 2016 : Connected futures : Proceedings of the 28th Australian Conference on Computer-Human Interaction