The application of activity theory to explain collaborative technology use in healthcare: the case of a chemotherapy ordering system

Today cancer is one of the leading causes of death. Treating cancer requires the administration of chemotherapy, however, this is a complex and complicated process which requires the collaboration of many individuals. In many hospitals hand-based systems are used which can also cause further problems especially with regard to errors. This study focusses on the implementation of a computerised chemotherapy system. Further, based on Activity Theory the chemotherapy administration process is framed as an activity system so that contradictions can be uncovered. In doing so, the study proffers activity theory as a robust and rich lens in which to analyse all the critical success aspects of the implementation process so that a successful assimilation of the solution into practice may ensue.