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The importance of IS stakeholder perspectives and perceptions to requirements negotiation

conference contribution
posted on 2006-01-01, 00:00 authored by J Price, Jacob Cybulski
Project managers and developers need to acknowledge the influence of IS stakeholders’ perspectives and perceptions on the outcome of requirements negotiation - the essential component of requirements elicitation. This paper describes a conceptual study, which demonstrates such an influence and asserts that stakeholder perspectives, goals and issues are the key to negotiators’ perceptions of the system requirements. Analysis of two seminal IS case studies further supports this assertion and indicates that goals, perspectives and prior experience with negotiation techniques can guide stakeholders bargaining behaviour during requirements negotiation. Our findings also show that to achieve consensus on requirements, stakeholder perspectives must be aligned or accepted by negotiating parties. Achieving alignment of perspectives, however, is quite difficult because during requirements elicitation stakeholders’ goals continually alter due to their acquisition of technical and business knowledge, development of inter-personal relationships and creation of new perceptions of issues relevant to requirements negotiation.

History

Event

AWRE 2006

Publisher

University of South Australia

Location

Adelaide, Australia

Place of publication

Adelaide, S. Aust.

Start date

2006-12-09

ISBN-10

1920927409

Language

eng

Publication classification

E1 Full written paper - refereed

Copyright notice

2006

Title of proceedings

Proceedings of the 11th Austrlian Workshop on Requirements Engineering

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