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Using internet technology within the organization : a structurational analysis of intranets
conference contribution
posted on 1997-01-01, 00:00 authored by Rens ScheepersRens Scheepers, J DamsgaardMany organizations are implementing Internet technology, specifically Word Wide Web technology, inside the organization in the form of an “organizational Internet” or irttrunet. Intranet technology can unify dispersed computer based information systems in the organization into one rich “system”. Thus, intranets can have a major impact on organizational processes, for example cross-functional information sharing and collaboration. We focus on the social aspects surrounding intranet implementation. We seek to answer how intranet implementations shape and how they are shaped by ‘social structures employed by organizational agents. We adapt structuration theory into an explanatory device to analyze inhanet implementation and we apply it to four cases. We conclude that, intranets are initially more shaped by, rather than shaping social structures, but that this may change over time. The following learning points are condensed: Firstly, intranets are socially constructed and implementers need to be cautious when seeking to transplanting Web technology into an organizational context. Secondly, intranets typically evolve in sophistication over time. Finally, institutionalization is isolated as the key challenge in intranet implementation.
History
Event
International ACM SIGGROUP Conference on Supporting Group Work (1997 : Phoenix, Ariz.)Pagination
9 - 18Publisher
Association for Computing MachineryLocation
Phoenix, Ariz.Place of publication
New York, N. Y.Publisher DOI
Start date
1997-11-16End date
1997-11-19ISBN-10
0897918975Language
engPublication classification
E1.1 Full written paper - refereedCopyright notice
1997, ACMEditor/Contributor(s)
S Hayne, W PrinzTitle of proceedings
Group'97 : proceedings of the International ACM Siggroup Conference on Supporting Group Work, the integration challenge, November 16-19, 1997, Phoenix, ArizonaUsage metrics
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