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Who are they? A profile of complainants about advertising in Australia

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conference contribution
posted on 2003-01-01, 00:00 authored by Michael Volkov, D Harker, M Harker
Advertising expenditure in Australia has almost doubled in the last 10 years even though some advertisements maybe ''unacceptable." We investigated consumer complaint responses specifically within the area of advertising in Australia. Our findings indicate that these complainants to be older, more highly educated and more likely to be female, than the population at large.

History

Pagination

267 - 273

Location

Chicago, Ill.

Open access

  • Yes

Start date

2003-02-01

End date

2003-02-28

ISBN-13

9780909756963

ISBN-10

0909756961

Language

eng

Notes

Reproduced with the kind permission of the copyright owner.

Publication classification

E1.1 Full written paper - refereed

Copyright notice

2006, American Marketing Association

Editor/Contributor(s)

G Henderson, M Moore

Title of proceedings

2003 AMA Winter educators' Conference: Marketing theory and Applications, Volume 14

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