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Why ERP systems fail to generate intended benefits in developing-country organisations
conference contribution
posted on 2006-01-01, 00:00 authored by J Rajapakse, P Seddon, Rens ScheepersRens ScheepersERP adoptions in developing countries such as Sri Lanka have struggled to achieve intended benefits. To identify reasons for this problem, this paper begins by integrating ERP benefit-derivers models in developed countries, and Hayami’s technology-transfer model, which argues that three factors retard adoption of imported technology in a developing country, namely, culture, institutions and resources. The model is tested using four in-depth case studies in Sri Lanka. The results suggest that Hayami’s factors, culture, institutions and resources, are, indeed, key factors that make benefits from ERP systems difficult to achieve in Sri Lanka, and by inference, in other developing countries.
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Event
Australasian Conference on Information Systems (17th : 2006 : Adelaide, S. Aust.)Publisher
Australasian Association for Information SystemsLocation
Adelaide, South AustraliaPlace of publication
[Adelaide, S.Aust.]Start date
2006-12-06End date
2006-12-08ISBN-13
9780975841716Language
engPublication classification
E1.1 Full written paper - refereedCopyright notice
2006, The AuthorsEditor/Contributor(s)
S Spencer, A JenkinsTitle of proceedings
ACIS 2006 : Thought Leadership in IS : Proceedings of the 17th Australasian Conference on Information SystemsUsage metrics
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