A comparative study of schedule nervousness among high-tech manufacturers across the straits

High-tech firms are facing multiple challenges in a competitive market. Among the multiple challenges, scheduling nervousness has been a critical issue concerning the high-tech manufacturers. The purpose of this study is to investigate the relationships between the various schedule nervousness determinants (relationships with business partners, internal operation) and to study the impacts of schedule nervousness on the individuals dealing with scheduling issues in the supply chain (i.e., collective efficacy), among the high-tech manufacturing firms in the region (Hong Kong and Taiwan). A research framework linking schedule instability and contributors (suppliers/customers and internal operation) and individuals (perceived efficacy) is applied. The study sheds light on the relationships between scheduling instability and various determinants in the supply chain. © 2010 Taylor & Francis.