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A method for evaluating workplace utility

journal contribution
posted on 2003-01-01, 00:00 authored by J Pinder, I Price, Sara Wilkinson, S Demack
Acquiring office buildings that provide the required level of utility, and maintaining the buildings in that state, should be a priority for any organisation. Failure to do so may give rise to increased churn, reduced productivity, higher employee turnover, increased staff absenteeism and rising health care costs related to heightened stress. There is, however, no single measure of office building utility. Discusses the development of a valid and reliable scale for measuring the utility of public sector office buildings. Data collection involved the use of focus groups and an online survey of 1,800 building occupants. The findings suggest that the utility of public sector office buildings can be measured using a 22-item scale comprising four dimensions. The potential applications of the scale and its use in current research are examined.

History

Journal

Property management

Volume

21

Issue

4

Pagination

218 - 229

Publisher

Emerald Group Publishing

Location

Bingley, England

ISSN

0263-7472

eISSN

1758-731X

Language

eng

Notes

Reproduced with the kind permission of the copyright owner.

Publication classification

C1.1 Refereed article in a scholarly journal

Copyright notice

2003, Emerald Group Publishing

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