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Access Denied: How Barriers to Participate on Zoom Impact on Research Opportunity

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journal contribution
posted on 2021-01-01, 00:00 authored by Jenny Kennedy, Indigo Holcombe-James, Kate MannellKate Mannell
Introduction
As social-distancing mandates in response to COVID-19 restricted in-person data collection methods such as participant observation and interviews, researchers turned to socially distant methods such as interviewing via video-conferencing technology (Lobe et al.). These were not new tools nor methods, but the pandemic muted any bias towards face-to-face data collection methods. Exemplified in crowd-sourced documents such as Doing Fieldwork in a Pandemic, researchers were encouraged to pivot to digital methods as a means of fulfilling research objectives, “specifically, ideas for avoiding in-person interactions by using mediated forms that will achieve similar ends” (Lupton). The benefits of digital methods for expanding participant cohorts and scope of research have been touted long before 2020 and COVID-19, and, as noted by Murthy, are “compelling” (“Emergent” 172). Research conducted by digital methods can expect to reap benefits such as “global datasets/respondents” and “new modalities for involving respondents” (Murthy, “Emergent” 172).

History

Journal

M/C Journal

Volume

24

Issue

3

Publisher

Queensland University of Technology

Location

Kelvin Grove, Qld.

eISSN

1441-2616

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

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