An audit of clinical outcomes and client and referrer satisfaction with a Mood and Anxiety Disorders Unit

AbstractObjective  To evaluate outcome and client and referrer satisfaction with the service provided by a Mood and Anxiety Disorders Unit (MADU).Method  MADU was a specialized clinical service for the assessment and management of individuals suffering with affective and anxiety disorders. Clients were referred to MADU from a variety of health service providers. A telephone survey of 30 clients and 20 referrers who have used the services of MADU was conducted, investigating outcome satisfaction with the service provided by MADU.Results  Clients and referrers reported a high level of satisfaction with the service provided by MADU. There was a high degree of adherence to treatment recommendations. The mean Patient Global Impression of Improvement (PGI) rating by the clients before the MADU assessment was 2.74 (SD = 1.27). In comparison the mean PGI rat‐ing at the  time  of  follow‐up  was  6.64  (SD = 1.91).Conclusions  Specialist mood disorders units are a useful and potentially cost‐effective additional service included as a part of a mental health service.